Adrian E Testimonial

8/13/12 – CHRIS BEHIE WAS THE MOST COURTEOUS AND PROFESSIONAL PRODUCT ADVISOR I HAVE EVER DEALT WITH! FROM MY FIRST PHONE CALL WITH CHRIS TO THE DELIVERY OF MY NEW TUNDRA, EVERYTHING WAS TOP NOTCH. I HAD CALLED THE DEALERSHIP TO ARRANGE A TEST DRIVE ON THE TUNDRA. I SPOKE WITH CHRIS AND HE TOLD ME I COULD COME RIGHT AWAY. WHEN I SHOWED UP 20 MINUTES LATER, CHRIS HAD TWO TUNDRAS READY FOR ME TO LOOK AT. THEY WERE IN THE TWO COLOURS AND TRIM LEVELS THAT I WAS CONSIDERING AND THEY HAD BOTH JUST BEEN WASHED AND DRIED. I WAS IMMEDIATELY IMPRESSED. CHRIS ALLOWED MY WIFE AND I TO TAKE AN EXTENDED TEST DRIVE TO GET AN ACCURATE FEEL FOR THE VEHICLE. THE ONE THING I EXPECT WHEN I VISIT A CAR DEALERSHIP IS THAT THE PRODUCT ADVISOR KNOWS THE PRODUCT. FOR SOME REASON IT’S SOMEWHAT SURPRISING THESE DAYS TO FIND A PRODUCT ADVISOR WHO KNOWS THEIR STUFF. CHRIS’ COMPREHENSIVE KNOWLEDGE OF THE TUNDRA EXCEEDED MY EXPECTATIONS. I HAD DONE A LOT OF RESEARCH ON THE VEHICLE AND IT WAS OBVIOUS THAT CHRIS KNEW ALL OF THE FEATURES AND SPECIFICATIONS OF THE VEHICLE INSIDE AND OUT. IT WAS GREAT TO DEAL WITH SOMEONE WITH SUCH A WEALTH OF INFORMATION ON THE PRODUCT. WHEN IT CAME TIME TO DISCUSS THE NUMBERS, CHRIS WAS VERY HONEST AND UP FRONT ABOUT THE LEVEL OF FLEXIBILITY HE HAD ON PRICE. WE WERE ABLE TO QUICKLY COME TO AN AGREEMENT ON PRICE THAT WAS ACCEPTABLE TO BOTH THE DEALERSHIP AND MYSELF. IT’S WORTH NOTING THAT THE SALES MANAGER, BRENT WAS ALSO VERY HELPFUL DURING THE NEGOTIATION PROCESS. I HAD ORDERED A FEW UPGRADES ON THE TRUCK…. TINT ON THE FRONT WINDOWS AND TOW MIRRORS. CHRIS SENT ME A COUPLE OF EMAILS AFTER EACH OF THE UPGRADES HAD BEEN COMPLETED AND INCLUDED PICTURES SO I COULD SEE THE PROGRESS WHILE I WAS WAITING FOR THE DELIVERY DATE. VERY IMPRESSIVE. THE DELIVERY OF THE VEHICLE WENT VERY SMOOTHLY. THE TRUCK WAS READY ON THE DATE AND TIME WE HAD AGREED UPON AND CHRIS TOOK THE TIME TO EXPLAIN ALL OF THE VEHICLE FEATURES AND HE EVEN HELPED TO PAIR MY PHONE WITH THE BLUETOOTH AUDIO SYSTEM. HE ALSO DID A GREAT JOB GOING OVER ALL OF THE NECESSARY PAPERWORK TO COMPLETE THE TRANSACTION. OVERALL, THIS WAS A FANTASTIC BUYING EXPERIENCE! IF I HAD TO RATE CHRIS BEHIE’S PROFESSIONALISM, FRIENDLINESS, AND EXPERTISE AS A PRODUCT ADVISOR ON A SCALE OF 1-10, I WOULD GIVE HIM A 20! I WILL DEFINITELY RECOMMEND CHRIS BEHIE AND MILTON TOYOTA TO MY FRIENDS, FAMILY AND COLLEAGUES WHO MAY BE IN THE MARKET FOR A TOYOTA Dealer IN THE FUTURE. THANKS!